Artix Entertainment

16030 Players Online 226230 Players during last 24 Hours


Create Account
Design Notes
News Archive

Help Pages
Privacy Policy
Terms & Conditions
Other Languages
Contact Us
For Parents

Upgrade to Star Captain
Forgot Your Password?
Manage Your Account
Guardian Verify
DragonLord Verify
Gift Certificates
Upgrade Cards

Tee-Shirts and Gear

Payment Help
The available methods of payment that we accept will be listed here, as well as step by step instructions on how to pay.

Note: We do not accept pre-paid Visa/MasterCard/Amex Gift Cards as payment. These cards do not have the proper security information printed on the cards in order to process online payments. Call the phone number on the back of your Gift Card for more information.

Payment Packages
What upgrade packages do you offer?

Payment Questions
I paid for MechQuest, but I don't see my upgrade. Help!
I'm having trouble with the upgrade card! Help!
What do I do if I have a duplicate payment?
How long does it take for you to receive my postal mail payment?
What do I do to get my account back if I disputed payments with you?
What is your Refund Policy?

How can I buy a Star Captain upgrade or Nova Gems?
What payment methods do you accept?
How to pay with PayPal
How to pay with Cherry Credits
How to pay with PayByCash
How to pay with PaySafeCard
How to Mail in a Payment
How do I convert my country's money into US dollars?
How do I make an instant payment with PayPal?

Note: If you choose to pay with a payment option where PayPal or PayByCash has to wait for the payment to clear, such as with an echeck, you will be upgraded only after the payment has cleared.

Please be aware that we cannot initiate transactions from our end; we can only receive them. This is because we use secure third party services such as PayPal and PayByCash who receives your payment information, we never receive your payment information. This means that we cannot bill you. We cannot charge you. We can only receive a payment from you. We never get your credit card number. This also means that we have no control over whether or not they accept or deny your payment information

Back to Help




OMG BattleGems Puzzle Game World War Lore


Copyright © 2007-2014 Artix Entertainment, LLC. All Rights Reserved.
"AdventureQuest", "DragonFable", "MechQuest", "ArchKnight", "", "AdventureQuest Worlds", "Artix Entertainment", "Artix"
and all game character names are either trademarks or registered trademarks of Artix Entertainment, LLC. All rights are reserved.

Portals: New Games · Mini Games · Browser Games
Multiplayer: Browser MMORPG · PvP MMORPG
Single Player: Online RPG · Fantasy Dragon Game · Space Mech Game · Web RPG · Sci-Fi Alien Game

Privacy  ·  Terms and Conditions