Artix Entertainment

11342 Players Online 180580 Players during last 24 Hours


Create Account
Design Notes
News Archive

Help Pages
Privacy Policy
Terms & Conditions
Other Languages
Contact Us
For Parents

Upgrade to Star Captain
Forgot Your Password?
Manage Your Account
Guardian Verify
DragonLord Verify
Gift Certificates
Upgrade Cards

Tee-Shirts and Gear

What payment methods do you accept?
We accept PayPal, PaySafeCard, CherryCredits, PayByCash, or Mail in Payments.

We do not accept any other forms of payment than the ones listed on this page. We do not accept SMS, payment by phone, payment by email, nor do we bill you.

We recommend that you use PayPal, as it is the fastest way to buy a Star Captain Upgrade or NovaGems. It is also FREE to set up a PayPal account.

We have used PayPal for the last few years because it easy, safe, and owned by eBay. To make a purchase via PayPal simply go to the link above and enter your username and password to start the process. Once your character is upgraded, you will receive an email confirmation letter.

PayPal will allow most people to set up an account that will allow them to pay by debit card, credit card, echeck or instant bank transfer. PayPal upgrades are instantaneous once PayPal receives your payment. For more information about PayPal, please visit

Note: If you choose to pay with a payment option where PayPal has to wait for the payment to clear, such as with an echeck, you will be upgraded only after the payment has cleared.

For more information about PaySafeCard please go to You can pay cash for a paysafecard with no bank or credit card needed or personal details. You can then use the paysafecard on our site.

If you choose to pay with PayByCash or one of its affiliates, you need to contact PayByCash to see how long it will take for your upgrade to go through. We upgrade an account as soon as PayByCash tells us that they receive your payment. You can contact PayByCash's customer service by email.

Note: If you choose to pay with a payment option where PayByCash has to wait for the payment to clear, such as with an echeck or mail in payment, you will be upgraded only after the payment has cleared.

Cherry Credits
We now accept Cherry Credits for payment. Cherry Credits can be used by the following places: Singapore, Malaysia, Philippines, Australia, New Zealand and Hong Kong.

Postal Mail
If you have any issues using PayPal or PayByCash, or feel more comfortable doing it the old fashioned way, you can send a check or money order using our printable mail in form.

Please note, we do not accept checks or money orders of any sort from Australia or New Zealand, even if the amount is in USD. If you live in one of those two countries, we recommend that you use PayPal.

Currency Conversion Help
Visit if you want to pay in any other currency than USD. Remember, if the amount is, for example $19.95 USD and it equals 23.25 in your currency, you round that up to 24.00.

If you cannot print out the mail in form, you can write the information neatly by hand. That form is used no matter what currency you are sending, so just put USD = the amount in your currency if you are not sending USD. You must use the information from the mail in form because it includes your character id number, which is critical for upgrading your account. We recommend that you use Delivery Confirmation so that you can track your letter from your home to our office. We then process your letter. Once it has been processed, we will upgrade your account. This can take a few days.

A lot of people have written asking if they can send cash. Although some people have sent their upgrade in that way, it is much safer to get a money order from your local convenience store. Postal mail can take a while, especially if you are overseas, so allow a few weeks for your payment to arrive. You will receive an email confirmation letter once you are upgraded. If you send cash, you do so at your own risk.

Please keep in mind that we have no control over postal mail and are not responsible for items lost in the mail. Also, keep in mind that it takes us time to process each letter.

Our recommendation for the fastest, safest upgrade is to use PayPal.

Back to Help




OMG BattleGems Puzzle Game World War Lore


Copyright © 2007-2014 Artix Entertainment, LLC. All Rights Reserved.
"AdventureQuest", "DragonFable", "MechQuest", "ArchKnight", "", "AdventureQuest Worlds", "Artix Entertainment", "Artix"
and all game character names are either trademarks or registered trademarks of Artix Entertainment, LLC. All rights are reserved.

Portals: New Games · Mini Games · Browser Games
Multiplayer: Browser MMORPG · PvP MMORPG
Single Player: Online RPG · Fantasy Dragon Game · Space Mech Game · Web RPG · Sci-Fi Alien Game

Privacy  ·  Terms and Conditions