Accounts
We cover account hacking, lost password, activing your email address, verifying your account, account security, changing email address and passwords, as well as billing questions on this page.

Remember, we do not allow people to share, trade or give away accounts.

Verifying Your Account
How do I verify my Guardianship in MechQuest?
How do I verify my DragonAmulet in MechQuest?
How do I confirm my email address?
I'm a Star Captain in MechQuest. Do I get perks or free upgrades in AQ, or DF?

Account Security
How do I keep my account secure?
How do I change my password?
How do I change my email address?
Should I ever give my password to anyone?
How do I opt out of your newsletter?

Redeeming Promo Codes
How do I redeem my promo code from a tshirt or artbook?

Account Issues
I lost my password!
My account was hacked!
I lost my equipment! What do I do?
My character page or my account has been disabled. What do I do?
I lost my Founder status! Help!
What do I do to get my account back if I disputed payments with you?

General Account Questions
Can I transfer my Star Captain upgrade?
Can I share my account?
What are the rules for MechQuest?
Can I transfer my character from one account to another?
Can I trade or sell my account?

Billing
I have a billing question.

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