I lost my equipment! What do I do?
If you made a mistake and accidently got rid of an item, you cannot have it back. If you lose all of your equipment due to 'hacking', we cannot give it back to you. We just do not have a system in place to allow us to replace your equipment easily.

You should NEVER share your account or password with anyone. If you think that someone may know your password, you should change it immediately. Please visit this page to learn how to change your email address. Please visit this page to learn how to change your password.

Please, do not share accounts. This is the number one reason that people lose equipment.

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