Top Questions

• I need 9999999 xp to level! Is that a bug?
• What fixes most problems with the game?
• I lost my password or my account has been hacked!
• I'm having trouble with the upgrade card! Help!
• I have a question about a payment.
• How do I confirm my email address?
• How do I change my password?
• How do I change my email address?
• How do I opt out of your newsletter?
• I received the message Payment Failed, but I still see a charge! Help!
• My character page or my account has been disabled. What do I do?
• How do I Verify my Guardianship in MechQuest?
• How do I Verify my DragonAmulet in MechQuest?
• Where can I find the Parents section of the website?

MechQuest Help Categories
Please click on a category to see the questions available in each category. This is the place to find the answers to all of your MechQuest Questions! Please make sure to accept all emails from @mechquest.com. Check your Spam or Junk folder if you have sent us an email but do not think that you have yet received a response from us.

• Payments - Accepted Payment Methods
• Accounts - Security, Management, Login Problems
• Forums - All Game Information
• Technical - What fixes most problems with the game
• For Parents - The Parents Section of the website
• Game-related Questions - Where to go for answers about the game
• Forums - Game information, Activation Email, Rules, Bans
• AdventureQuest - AdventureQuest Help
• DragonFable - DragonFable Help
• Game Rating Information - Information on the Game's Rating
• Suggestions and Comments - We want to hear your suggestions!
• Join the MQ Team - Check here to see if we have any job openings!
  

Our office hours are Noon to 5pm EST Monday through Friday. It can take 3 business days to receive an email response from us because real people read each email. Normally the response time is much faster. We do not have an automated email response system.

If you have not already done so, please read the Rules. Our first priority is to create a safe and friendly environment for our players. You can play responsibly by reading and abiding by the rules.

MechQuest is a free, online Flash RPG mech Game. We have no cheats in these help pages, but lots of help and advice for how to play the game. You can find walkthroughs on the message boards, as well as other gamefaqs for the game.

We do not have pop-ups on our site. You cannot get viruses from our game. You cannot get spam mail from our game.

Please note, currently we can only offer email support in English.